TechFlow Venture Solutions Pvt Ltd ("we," "our," "us") operates the website techflowsolutions.in and provides the SaaS software "InventoryFlow" available at inventoryflow.in. We strive to ensure customer satisfaction with our services. However, if you are not satisfied with your purchase, we offer a refund policy under certain conditions.
1. Timeframe: Refund requests must be made within 7 days of the initial purchase date.
2. Charges: All refunds are subject to a 10% administrative charge.
3. Discretion: TechFlow Venture Solutions Pvt Ltd reserves the right to deny any refund request at its sole discretion.
1. Request Submission: To request a refund, please contact our customer support team at [support@inventoryflow.in](mailto:support@inventoryflow.in) with your order details and the reason for the refund.
2. Review: Our team will review your request and may contact you for further information if needed.
3. Decision: We will notify you of the approval or rejection of your refund request within 5 business days.
4. Refund Issuance: If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 10 business days, minus the 10% administrative charge.
TechFlow Venture Solutions Pvt Ltd reserves the right to deny refund requests under the following circumstances:
- The refund request is made after the 7-day refund period.
- There is evidence of misuse or abuse of the software.
- The refund request is deemed fraudulent or not made in good faith.
For any questions regarding this refund policy, please contact us at:
TechFlow Venture Solutions Pvt Ltd
Website: [techflowsolutions.in](https://techflowsolutions.in)
Email: [support@inventoryflow.in](mailto:support@inventoryflow.in)
Address: 1st floor, Dr Annie Besant Rd, Municipal Colony, Worli Shivaji Nagar, Worli, Mumbai, Maharashtra 400025
By using our services, you agree to this refund policy.
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*Please note that this policy is subject to change at our discretion. It is recommended to review this policy periodically for any updates.*